Shift Leader

Dickey's BBQ

job description

Job details


$14 - $18 an hour

Job Type



Full Job Description

The Assistant General Manager is responsible to the GM for the overall supervision and management of Dickey's restaurant; ensuring total guest satisfaction while increasing sales, profits, and brand awareness through excellent execution of operational standards and guidelines.

About Dickey's Barbecue Pit

The Gainesville Dickey's Barbecue Pit is a family locally owned and operated restaurant. For more than 80 years, Dickey's Barbecue Pit has been the place to go for mouth-watering, slow-smoked Texas-style BBQ. Customers around the world come to us for favorites such as smoked brisket, chicken, ribs, pork, wings and sides that range from jalapeno beans to macaroni and cheese.


  • 40-hour work week. No late nights. Generally, operate between the hours of 7am until 10pm.

  • May require unscheduled shifts for various reasons.

  • Dresses and enforces uniform standards according to company policy.

  • Keeps immediate supervisor informed of all business matters pertaining to all areas of responsibility. Takes prompt action to resolve problems and suggests alternative solutions or actions when necessary.

  • Performs all duties in a timely, effective, and proficient manner including staff meetings.


Cost Controls

  • Trains and develops hourly shift supervisors and team members in all areas of shift cost control.

  • Ensures all products are prepared and served according to company standards, utilizing only authorized products and procedures. Updates and maintains the appearance of merchandise and product displays as needed / required.

  • Ensures routine equipment and smallwares maintenance is completed on a regular basis.

  • Monitors food and labor costs through constant evaluation of training, productivity, and weekly food and labor projections compared to actual hours and food cost budget.

  • Controls expenditures of restaurants to meet budgetary requirements.

  • Other duties as required by supervisors.

Shift Supervision

  • Supervises team members and shift leaders to deliver outstanding products and services that meet and exceed our guests' expectations.

  • Practices teamwork by communicating with and assisting all team members.

  • Uses checklists to ensure proper set-up and close down of each shift.

  • Performs regular dining room checks and cook's line checks to ensure overall efficiency of restaurant operations.

  • Coaches and directs staff and management using effective verbal communication skills.

  • Takes complete ownership-mentality of shifts to ensure daily successful execution.

  • Other duties as required by supervisors.


  • Ensures all cash control procedures are implemented and followed by hourly staff and members and trainees.

  • Correctly handles all staff and guest incident reporting by utilizing appropriate forms and procedures.

  • Organizes and updates all office notebooks and posted materials as needed.

  • Supports, implements, and executes local marketing initiatives.

  • Follows all state and federal guidelines in regard to food safety, labor regulations, or other mandated statutes required by law; keeps self informed of new procedures and laws.

  • Creates individual development plans and action plans for self to maximum performance and operations excellence.

  • Uses and supports all approved training programs and development processes to improve staff proficiencies.

  • Assists with developing team members to prevent shortages within staff and management team.

  • Other duties as required by supervisors.

Job types: Full-time, Part-time

Work location: On-site

contact information

business: Dickey's BBQ
address: P.O. Box 358623
Gainesville, FL 32635
phone: 352-284-9286 (Call Now)