job description

• You will be responsible for sales and revenue generation for segments assigned by the Director of Sales.


• You will be responsible for maintaining compliance and remaining up to date on new sales initiatives for the brand and company.


• You will be actively involved in analyzing the STR report.


• You will maintain positive relationships with the Management Company, property owners, and clients.


• You will support guest experience and satisfaction in all operations.


• You will act as the face of the property by being actively involved in the local community.


• Check emails and voicemails daily.


• Review McKibbon Hospitality’s daily report.


• Participate in Daily Sales Stand-Up or as directed by the Director of Sales.


• Review daily Delphi calendar (account, group, and function traces).


• Review Delphi task manager for past-due traces.


• Enter all sales activities into Delphi (traces, QIC, lost business).


• Review assigned hotel(s) in-house guest ledger/arrival list.


• Research and prospect leads assigned.


• Prospect to set appointments/joint appointments/tours.


• Proactive sales efforts on new and existing accounts as assigned by the Director of Sales.


• Greet all assigned in-house meetings.


• Set-up/maintain group block on group/function schedules.


• Review budget and P/L with General Manager/Director of Sales.


• Provide knowledgeable input to operations team to assist in the creation of the Budget Workbook.


• Attend sales training as recommended by your general manager, Director of Sales 

• Associates/Bachelor’s degree preferred


• 2 years’ minimum experience in hotel sales preferred


• Previous hotel management experience within other disciplines (highly desired)


• Preferred experience with major brands such as Marriott, Hilton or Starwood


• A proven track record of meeting sales goals


• The ability to actively support operational teams


• The ability to implement and maintain all sales documentation


• The ability to make revenue management decisions to effectively grow market share


• The ability to produce proactive sales strategies through direct sales calls, prospecting for new clients, and client visits


• Some travel may be required


• Computer Skills: Word, Excel, PowerPoint


• Experience with Delphi Standard and Essentials or Delphi Advance (FDC) (highly desired)


• Excellent communication and problem-solving skills


• The ability to ensure that hotel policies and brand standards are followed


• Strong computer acumen