job description

We are seeking a Community Resource Navigator to join our team. The Community Resource Navigator will provide individualized case management and support services to families and community members seeking assistance through multiple community-based sites. The Community Resource Navigator will work closely with partner agencies to connect families and individuals with appropriate resources designed to build caregiver protective factors and improve outcomes. The position will require regular travel within Alachua County, along with direct contact and consultations with patrons and providers to help ensure maximum utilization of resources for these individuals. The position is located within the Clinical and Community Services department and reports to the Library Partnership Resource Center Manager. Partnership for Strong Families is the lead agency for a community-based network in 13 counties in North Central Florida, providing services to ensure the safety, well-being and security of its children and families through foster care and related services.

This is a grant-funded position.

Hourly Range: $22.49/hour

Location: Gainesville, Florida

Mission: To enhance the community’s ability to protect and nurture children by building, maintaining, and constantly improving a network of family support services.

Vision: To be a recognized leader in protecting children and strengthening families through innovative evidenced-based practices and highly effective, engaged employees and community partners.

Core Functions: 

• Conduct face-to-face consultations with families using a family-centered, non-judgmental, and encouraging environment, to appropriately identify family and/or child specific needs.


• Based upon identified needs, make appropriate connections for additional assessments, services and supports. As appropriate, also link families with existing community supports, such as those which may be found at our local Family Resource Centers.


• Develop and maintain an array of community resources designed to strengthen families and communities by increasing caregiver protective factors, including Knowledge of Parenting & Child Development, Social Connections, Concrete Supports in Time of Need, Parental Resilience, and Social & Emotional Competence of Children.


• Provide limited case management services to the identified families (e.g., connecting families with resources, ensuring services/supports are in place, acting as a liaison between the family and providers).


• Foster healthy relationships between family members, partners, community members, and the education system.


• Understand and be able to identify the causes and effects of trauma and victimization including the impact of early and cumulative trauma and victimization along with techniques for management and recovery.


• Provide crisis intervention linkages and referrals through consultation to ensure family support and stabilization.


• Display an understanding of, and sensitivity to, the service population’s social, cultural, and socioeconomic characteristics and values, demonstrating respect and openness to every individual assisted through the program.


• Conduct community outreach by actively seeking out and engaging community agencies, businesses, and individuals that will contribute to meeting the needs of local families and community members.


• Engage families in the development and implementation of programs and services.


• Work with co-located partners and other stakeholders to organize and facilitate events, programs, and workshops that are geared towards meeting the needs of the local community and Family Resource Center patrons.


• Participate in various meetings, staffing, and community events.


• Assist clients, as needed, with documentation of demographic information and service needs, using identified forms, the data management system and/or otherwise approved tracking system, within required timeframe.


• Administer evaluation tools, which may include but are not limited to the Protective Factors Survey, Perceived Stress Scale, and patron satisfaction surveys, per program requirements.


• Participate in utilization reviews to include tracking and management of service provision, reviewing service population demographics, identifying trends and potential service gaps, and measuring program outcomes.


• Complete reporting requirements, as needed and requested.

This list of essential functions is not intended to be exhaustive. Partnership for Strong Families reserves the right to revise this job description as needed to comply with actual job requirements.

Minimum Qualifications:

REQUIRED:

• Bachelors’ degree in Counseling, Social Work, or related field with 1 year of experience in the areas of child welfare, social work, early childhood or other relevant fields.


• Must possess a valid driver’s license in state of residence.

PREFERRED:

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  • Two (2) years’ experience in the areas of child welfare, social work, or other relevant fields.
  
  
  • Master’s degree in related field.
  
  
  • Case Management, and/or Service Coordination experience.
  
  
  • Experience working with at risk families and children with significant mental health and behavioral needs and their families.
  
  
  • Experience engaging the community through outreach events, public speaking engagements, written materials, etc.
  
  
  
  

For more information about Partnership for Strong Families, please visit us at www.pfsf.org.

PSF is an EEO/AA/ADA/VP/Drug Free employer.